Service Engineer

Job Category: Engineering
Job Type: Full time
Job Location: Finland Lieto

Looking for innovators, gamechangers, and disruptors for the role of SERVICE ENGINEER.

We are curious, creative, and collaborative, embracing agility in the way we work and think, approaching challenges from all perspectives to fuel innovation. We have a purpose:

A Zero Failure World
As technology rapidly progresses and integrates with every aspect of how the world works, testing becomes crucial to mitigate the exponential risk created, and to fully realize possibilities of technological advancement.



B.Sc. of Engineering or equivalent knowhow via work experience


2+ experience from automation equipment assembly, commissioning or software development.

Työtehtävän edellyttämät taidot /Job specific professional skills:

  • Service operations knowledge
  • Problem solving
  • Mechanical and electrical assembly capability
  • Understanding on mechanical and electrical technical drawings and how those are related to equipment.
  • Understanding of software/hardware interfaces and how SW related to automation equipment operation.
  • Knowhow of using automated industry machinery
  • Social skills, operating with customers
  • Willingness to travel

Kielitaito/Language skills:

Fluent Finish (spoken, written) and Working English (spoken, written)



Service Engineer plans, executes and follow-ups Afore field service tasks according to corporate business strategy and Quality System. Contributes to Initiation of developments in field service tools and processes.

Is responsible for ensure that:

  • Follows EHS guides in service operation (Environmental Health & Safety)
  • Follows Afore Quality Management System requirements
  • Follows Field Service quality and timeliness targets
  • Follows Field service cost targets
  • Contributes to Field Service KPI monthly reporting, metrics are UpToDate and development of KPI metrics

Is responsible for customer reporting on own Field Service executions.
Is responsible on SLA service in Finland ~40 days on-site, capital area, 1-2 days/ week.
Participates in projects and developments activities throughout the Afore/AEM organization.
Is responsible to visit suppliers based on need.
Travel needs estimated outside Finland ~40 working day / year.
Is responsible from other tasks given by direct supervisor.


Plan, agree and execute services scheduling

About AEM
AEM is a global leader in test innovation. We provide the most comprehensive semiconductor and electronics test solutions based on the best-in-class technologies, processes, and customer support. AEM has a global presence across Asia, Europe, and the United States. With manufacturing plants located in Singapore, Malaysia (Penang), Indonesia (Batam), Vietnam (Ho Chi Minh City), China (Suzhou), and Finland (Lieto), and a global network of engineering support, sales offices, associates, and distributors, we offer our customers a robust and resilient ecosystem of test innovation and support.

AEM Holdings Ltd is listed on the main board of the Singapore Exchange (Reuters: AEM. SI; Bloomberg: AEM: SP). AEM’s head office is in Singapore.

Our Diversity Commitment
Diversity and reduced inequality are vital to our business success and integral to our people’s practices and culture. We are committed to creating a diverse environment and complying with all fair employment practices.

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